Being in a car accident is stressful, even if it seems “minor.” In the minutes and days that follow, it’s easy to make mistakes—especially when adrenaline is high, injuries aren’t obvious yet, and insurance companies start calling.

If you were hit by another driver, the steps you take after the accident can protect your medical well-being, your ability to recover compensation, and your personal injury case.

Below is a clear checklist of what to do after a car accident.

1. Call 911 (Even if You Think You’re Fine)

Safety first.

If anyone is hurt, call 911 immediately. Even if injuries seem minor, having police and/or EMTs on scene creates documentation that may later be crucial.

Tip: If police respond, make sure you get the police report number and the officer’s name.

2. Get Medical Care Right Away

This is the most important step.

Many injuries don’t show symptoms immediately, including concussions, whiplash, soft tissue injuries, and back/neck injuries

If you delay treatment, insurance companies may argue that you were not really injured, or that your injury was caused by something else.

Go to urgent care, your doctor, or the ER as soon as possible if you have any pain, headaches, dizziness, soreness, or numbness.

3. Document the Scene (Photos & Video)

If it is safe to do so, take photos and video of:

• damage to both vehicles
• license plates
• the street/intersection
• skid marks
• traffic lights/signs
• visible injuries (bruises, cuts)
• weather and road conditions

These details disappear quickly—and can make a huge difference in proving fault.

4. Exchange Information (Don’t Skip This)

Get the other driver’s:

• full name
• phone number
• driver’s license number
• insurance company and policy number
• license plate number

Also gather contact info from any witnesses.

Tip: If the other driver refuses to cooperate, wait for law enforcement.

5. Do NOT Admit Fault

Even if you feel bad or think you might share some blame, avoid statements like:

• “I’m so sorry”
• “I didn’t see you”
• “It was my fault”

Insurance companies can and will use these words against you.

Instead, keep it simple:

• make sure everyone is okay
• wait for law enforcement
• report facts only

6. Report the Accident to Your Insurance

Most insurance policies require prompt notice. Report the accident to your insurance company, but keep your statement factual.

Important: If the at-fault driver’s insurance calls you, you are not required to give a recorded statement right away.

7. Keep Records of Everything

Start a folder (paper or digital) with:

• medical records and bills
• prescriptions
• doctor notes/work restrictions
• receipts (meds, braces, transportation)
• vehicle towing/repair estimates
• missed work documentation

Also keep track of pain symptoms day-by-day—this can help document your damages.

8. Don’t “Tough It Out” on Social Media

This is a big one.

Insurance adjusters often look at social media. A simple photo where you “look fine” may be used to argue you aren’t injured.

Tip: Avoid posting about the accident, your activities, or your recovery until the case is resolved.

9. Be Cautious About Quick Settlement Offers

It is common for insurance companies to offer a quick settlement early—before your injuries are fully understood.

Once you sign a release, your claim is usually over—even if your condition worsens later.

If you still need medical care, you should not rush into settlement.

10. Speak With an Experienced Personal Injury Attorney ASAP

A personal injury attorney can help you understand:

• who is legally responsible,
• what your claim may be worth,
• how to handle insurance adjusters,
• how to protect your medical treatment and recovery,
• what compensation may be available (including medical expenses, lost wages, and pain/suffering)

Even if you aren’t sure you have a case, it’s worth getting guidance early—because the first steps after an accident often affect the outcome.

After an accident, focus on your health first—but also protect your rights. The strongest personal injury cases are usually the ones where the injured person acted quickly, documented everything, and got medical treatment.

If you’ve been injured in a car accident and need help understanding your options, contact our office as soon as possible.

Save our number now: (602) 586-5625. 

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Disclaimer: The information provided in this blog is for general informational purposes only and does not constitute legal advice. Reading this blog does not create an attorney-client relationship with Wheeler Law.